Refunds & Returns
Wall Leather Co. does not accept returns or exchanges, simply because each of my items are handcrafted to order--specifically for you--each time an order is placed. I also create a lot of custom and personalized pieces that cannot be resold. However, I understand that life happens, so if an order is placed on accident, please contact me within 24 hours to cancel the order. After 24 hours, the order will be processed as usual.
Defectives
At Wall Leather Co, I'm highly dedicated to creating a high quality & long lasting product for you! I hope that the items you order will stand up to the test of time. In fact, one of the greatest qualities of leather is that as it gets used, the worn look gives it character & makes it look better! However, if any of our items don't hold up to your standards or appears to be defective for any reason, you are welcome to mail it back for repair within the first 60 days of receiving it. Contact me using the "Contact" tab at the top of the website to see if your item qualifies for repair & to get the mailing address. Any issues beyond 60 days is considered everyday wear & tear, but please contact me & I will do my best to work with you!